Returns & Exchanges

At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge; if you are not satisfied with your purchase, you can return your gear within 30 days of delivery for a full refund. All items must be in their original packaging and include all accessories to be eligible for processing.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the return or exchange process.

2

Prepare the Package

Securely pack the gaming peripherals in their original box, ensuring all cables, extra skates, and dongles are included.

3

Ship the Product

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technical team verifies the hardware condition, your refund or replacement will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing